PRIVACY POLICY

2. The Information We Collect

 

We may collect and process the following types of personal data:

 

Enquiry Information

    •    Name

    •    Email address

    •    Telephone number

    •    Event details

 

Wedding & Event Booking Information

    •    Client names and contact details

    •    Event planning information

    •    Guest information (where provided)

 

Dietary & Allergy Information

 

We may collect dietary requirements and allergy information relating to event guests. This is considered special category data under UK GDPR.

 

Payment Information

    •    Bank transfers for event payments

    •    On-the-day bar payments processed via third-party card providers (e.g. Square or SumUp)

 

We do not store full card details.

 

Website Usage Data

    •    IP address

    •    Device and browser information

    •    Pages visited

    •    Analytics data collected via Google Analytics

    •    Tracking data via Meta (Facebook) Pixel

 

CCTV

 

CCTV operates on site for security and safety purposes.

 

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3. How We Use Your Information

 

We use personal data for the following purposes:

    •    Responding to enquiries

    •    Providing quotations

    •    Managing wedding and event bookings

    •    Communicating regarding your event

    •    Processing payments

    •    Complying with legal and accounting obligations

    •    Maintaining site security (CCTV)

    •    Improving our website and marketing effectiveness

    •    Sending occasional relevant communications to previous enquirers or clients

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4. Lawful Basis for Processing

 

Under UK GDPR, we rely on the following lawful bases:

 

Contract

 

Processing necessary to perform a contract with you (e.g. managing your wedding booking).

 

Legitimate Interests

    •    Responding to enquiries

    •    Sending occasional relevant communications

    •    Website analytics

    •    Security via CCTV

 

Legal Obligation

 

Retention of financial records for HMRC compliance.

 

Explicit Consent (Special Category Data)

 

Dietary and allergy information is processed with explicit consent and solely for the purpose of ensuring guest safety at events.

 

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5. Data Retention

 

We retain personal data only as long as necessary:

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• Unsuccessful enquiries - Up to 6 months

• Delivered wedding/event records - 7 years

• Financial records - 7 years (legal requirement)

• CCTV footage - Retained for a limited period unless required for investigation

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6. Sharing Your Information

 

We may share data with trusted third parties where necessary:

    •    Wix (website hosting)

    •    Google (Analytics services)

    •    Meta (Facebook Pixel)

    •    Payment processors (Square / SumUp)

    •    Professional advisers (e.g. accountants)

 

These providers process data in accordance with their own privacy policies and applicable data protection laws.

 

We do not sell personal data.

 

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7. Cookies & Website Tracking

 

Our website uses cookies to:

    •    Ensure proper website functionality

    •    Analyse website traffic (Google Analytics)

    •    Support advertising and marketing activity (Meta Pixel)

 

You may adjust your browser settings to refuse cookies, although this may affect site functionality.

 

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8. CCTV

 

CCTV operates on our premises for the purposes of:

    •    Security

    •    Crime prevention

    •    Health and safety

 

Images are retained for a limited period and may be shared with law enforcement if required.

 

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9. Your Rights

 

Under UK GDPR, you have the right to:

    •    Access your personal data

    •    Request correction of inaccurate data

    •    Request erasure of your data (in certain circumstances)

    •    Restrict or object to processing

    •    Request data portability

    •    Withdraw consent (where processing is based on consent)

 

To exercise your rights, please contact:

weddings@gorcotthall.co.uk

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

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10. Data Security

 

We take appropriate technical and organisational measures to protect personal data from loss, misuse or unauthorised access.

 

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11. Changes to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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